Your privacy is a trust we take seriously. This document explains exactly what data we collect, how we use it, who can access it, and your rights as a maju 369 member.
Six core principles that guide how we handle member personal data
Welcome to the maju 369 Privacy Policy. This document is an agreement between you ("Member", "User", "you") and maju 369 ("we", "Platform") that outlines our commitment to protecting and managing your personal data.
Maju 369 understands that your trust is our most valuable asset. When you register an account, make a deposit via Touch 'n Go eWallet or GrabPay, bet on a Malaysia Super League football match, or play your favourite slots on our platform — you are entrusting us with some of your personal information. We do not take that responsibility lightly.
This Privacy Policy is prepared in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out in detail how maju 369 collects, uses, stores, protects, and discloses your personal data. By using the maju 369 platform, you agree to the data protection practices described in this document.
Maju 369 only collects data that is strictly necessary for the stated purposes. The following are the categories of data we collect:
A. Data You Provide Directly
B. Automatically Collected Data
C. Financial Transaction Data
| Data Category | Example | Requirement |
|---|---|---|
| Identity | Name, MyKad number, date of birth | Mandatory (KYC) |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account / eWallet number | Required (withdrawal) |
| Technical | IP address, device type, browser | Automatic |
| Behaviour | Betting history, games | Automatic |
| Communications | Support chat records | Where applicable |
Maju 369 uses the personal data collected for the following purposes:
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), maju 369 processes your personal data on the following legal bases:
Maju 369 does not sell or rent your personal data to any party. We only share data under strictly limited circumstances, as outlined below:
All third-party providers working with maju 369 are required to comply with strict data protection standards and may only use your data for the purposes specified in their agreement with us.
Maju 369 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law.
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. You may request deletion of your personal data before this period by contacting us — requests will be processed within 14 business days, subject to any mandatory legal retention requirements.
Maju 369 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, modification, disclosure, or destruction:
As a maju 369 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may request that we restrict the processing of your data under certain circumstances, such as while a dispute is being resolved.
You have the right to receive your personal data in a portable, structured format for transfer to another provider.
You have the right to object to the processing of your data for direct marketing purposes at any time. We will stop immediately.
Maju 369 uses cookies and similar tracking technologies to enhance the user experience, ensure security, and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the core functionality of the maju 369 platform.
Maju 369 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we become aware or suspect that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child or a minor you know has registered an account on maju 369, please contact us immediately at privacy@maju369.biz.
Some of your personal data may be transferred to, stored in, or processed in other countries through third-party game providers such as Pragmatic Play and PG Soft, which maintain server infrastructure across multiple locations.
When your data is transferred outside Malaysia, maju 369 ensures adequate protections are in place through binding contractual agreements that require recipients to uphold data protection standards equivalent to Malaysia's PDPA. maju 369 only works with providers that have a sound record of data protection compliance.
Maju 369 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, industry practices, or business requirements. You will be notified of any material amendments through:
The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the maju 369 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data at maju 369, please contact our Privacy Officer:
We value the trust you place in maju 369 and are committed to handling your personal data with full responsibility, transparency, and respect.
Maju 369 protects your privacy with 256-bit SSL encryption, compliance with Malaysia's PDPA, and a firm commitment never to sell your data to third parties. Bet safely, play with confidence.
For users aged 18 and above. Gamble responsibly.